V-DATA | Committed to your success!

FAQs

Do you provide free samples?

Yes, we provide free samples upon request. Simply provide us with your UPS/DHL/FedEx/TNT account, and we will ship the samples to you within 1 to 2 business days.

What is your quality guarantee?

VDATA offers a Lifetime Warranty for its products. We will exchange any of our products that become defective under normal use. Also, if the product is no longer available, we will replace the product with one that has similar or better specifications. VDATA reserves the right to deny any replacement of the products, including loss of product, physical damage, or misuse of products.

What is your typical delivery time?

Our typical delivery time is 6 to 14 business days upon confirmation of the designs, prototypes, and payments.

What is the minimum order quantity?

The minimum order quantity is 100 pieces.

Do you provide design services?

Yes, VDATA owns its graphic department and our talented graphic designers can help you create your own stunning artwork! We charge a small fee of $199 for graphic designs and prototype-making. This fee is refundable when your order exceeds 500 pieces.

How do I place orders?

For new customers, please send a payment of $199 to our PayPal or bank account. This fee will be used for graphic design and prototype-making, and it is refundable if your  order exceeds 500 pieces. Upon confirmation of the design and prototype, please send us the full payment to confirm mass production.

For existing customers, if there is no new design or prototype needed, please send us the full payment to confirm mass production.

Note: We accept ONLY bank wire transfers or T/T for mass production, and our typical delivery time is 6 to 14 business days.
01

CustomDesigns

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Create your own stunning USB Cards, send us your designs or let us help.
02

PrototypeMaking

You can expect to receive the prototype products within 6 to 10 days.
03

MassProduction

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Regardless of 100 or 10,000 pcs, we deliver quality products on time.